OUR SERVICES

Protect your investment with our comprehensive private utility locating services. Our certified technicians use advanced detection equipment to identify and clearly mark all underground private utilities on your property—using color-coded paint and flags to create a precise subsurface map of your work area.

This critical step helps prevent accidental utility strikes that can lead to service disruptions, project delays, safety hazards, and unexpected repair costs during excavation, drilling, or hydrovac operations.

Important: While we handle all private utility infrastructure, public utilities must be marked through Ontario One Call before any excavation work begins. This is a legal requirement that complements our private locating services to ensure complete underground awareness.

SUE LEVEL B & A Investigations

When precision is non-negotiable, Subsurface Utility Engineering (SUE) represents the industry's highest standard in underground utility mapping. This comprehensive approach delivers engineer-certified documentation that you can trust with confidence.

R&B Locating is fully authorized by the Professional Engineers of Ontario (PEO) to conduct certified Quality Level B and A SUE investigations in complete compliance with ASCE 38-02 standards—the recognized benchmark for subsurface utility data collection and visualization.

For infrastructure projects where accuracy is critical and the margin for error is zero, our SUE services provide the detailed underground intelligence and professional certification needed to make informed decisions, mitigate risks, and protect valuable assets throughout your project lifecycle.

Transform uncertainty into clarity with our comprehensive utility mapping services. R&B Locating delivers detailed documentation of both private and public underground infrastructure that integrates seamlessly with your existing survey data.

Our meticulous process begins with thorough research of historical records and documentation. We then conduct a precise field investigation, physically marking and measuring all detected utilities within your project area. Finally, we compile this critical information into a comprehensive digital map that provides a clear visualization of the complex network beneath your site.

This valuable intelligence allows project teams to plan with confidence, avoid conflicts, and make informed decisions that protect infrastructure and maintain project timelines from conception through completion.

ONECALL TICKET MANAGEMENT

Streamline your utility locating requests with our comprehensive OneCall Ticket Management service, offered in collaboration with DigRight.ca. This service simplifies the often complex process of managing public utility locates required before any excavation work.

HOW IT WORKS:
When you submit a public locate request through our system, our team will:

• Review your request and submit it into the public locate system

• Ensure utility companies are properly notified of your work

• Receive and organize all incoming emails from locate providers

• Follow up with any late responding providers

• Review all locates for completeness and accuracy

• Provide a detailed, easy-to-understand report with all your required locates in one clean document

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WHY CHOOSE OUR ONECALL MANAGEMENT:
The public locate system (Ontario One Call) ensures utility owners are notified, but sorting through the various responses and documentation can be overwhelming and time-consuming. Our OneCall Ticket Management service takes on this responsibility, delivering just ONE email when your locates are ready, with all information clearly summarized.

This critical service helps prevent accidental utility strikes that can lead to service disruptions, project delays, safety hazards, and unexpected repair costs during excavation, drilling, or hydrovac operations.

For ongoing projects, we'll help keep your locates up to date with timely renewals before they expire, ensuring continuous compliance and safety throughout your project lifecycle.

Let our experts handle the paperwork while you focus on your core operations.